Frequently Asked Questions
Everything you need to know about our professional beauty supplies and training kits.
What is the processing time for my order?
All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking details to monitor your delivery.
Do you offer international shipping?
Yes, Estetica Academy ships worldwide. Shipping costs and delivery times vary by country and are calculated at checkout based on your location.
What is your return policy for professional equipment?
We offer a 14-day return policy for unopened and unused products. Due to hygiene standards, professional tools and liquids cannot be returned once the seal is broken.
Are your products suitable for licensed professionals only?
While many of our products are professional-grade, they are available for both students and licensed technicians. We recommend proper training before using any chemical-based products.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I track my package?
Once your order has been dispatched, you will receive a tracking number via email. You can use this number on our carrier's website to see real-time updates.