Returns & Exchanges

At Estetica Academy, we want you to be completely satisfied with your professional beauty supplies and equipment. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the unused items in their original professional packaging, ensuring all seals are intact and including a copy of your authorization form.

• 3.
  Ship Items Back

  Send your package to our quality control facility using a tracked shipping method to ensure safe delivery and processing of your return.

• 4.
  Inspection and Refund

  Once our technicians verify the product condition, we will process your refund to the original payment method within 5-7 business days.